When a refund may apply
Refund eligibility depends on the product type and whether fulfilment has already happened. A refund is not automatic merely because a digital product was purchased.
Shared subscriptions
If valid shared access is not delivered or a verified access problem cannot be resolved, contact the order chat promptly. BudgetDealz may review the order record, chat and service time already used. Any eligible refund can take delivered or consumed service time into account.
Normal coupons
An undelivered or invalid coupon may be reviewed. Once a valid coupon has been delivered or redeemed, it is generally not refundable.
Instant Coupons - No Warranty
Provider-stock Instant Coupons are marked No Warranty. If the provider explicitly rejects the order before delivery, BudgetDealz can return the charged amount to the BudgetDealz wallet. After valid provider delivery, replacement or refund is not promised unless stated on the product page.
Gift cards
If the provider rejects a gift-card purchase before issuing a valid code, the order can be refunded according to the recorded provider status. A valid issued gift card is normally final and cannot be refunded after redemption.
Recharge
A provider-confirmed successful recharge is final. If the provider records the recharge as failed and no service was delivered, BudgetDealz may return the eligible amount according to the provider result.
How to request review
Use the order chat or support channel and provide the order number. Do not publish passwords, gift-card codes or other sensitive credentials publicly.